the government intends to consult further on new laws to deal with fake reviews, including: provide clearer information to consumers before they enter a subscription contract; the government is also planning to improve alternative dispute resolution services in consumer markets. this includes amending the adr regulations 2015 to improve the quality and oversight of adr services, and requiring businesses offering consumers dispute resolution services to be accredited. issue a reminder to consumers that a free trial or low-cost introductory offer is coming to an end, and a reminder before a contract auto-renews onto a new term; and the government is also going to seek further evidence on how best to help regulators deal with "dark patterns" that manipulate consumers into spending more than they wanted to, and 'sludges' – negative nudges such as when businesses add on extra charges for a product before checkout, on top of the advertised price. putting their money where their mouth is, the cma will be able to award compensation to consumers and directly impose financial penalties for: